We were all very overwhelmed when Olivia was recognised last night for her efforts. I personally wanted to thank-you. Olivia works so hard at everything she does and to receive such recognition gave her enormous joy and satisfaction, as she has traditionally been a little “lost in the crowd”. I see this note today as an opportunity to also thank-you for providing Olivia with key tools and strategies that she can use throughout her life. Since her engagement at Shine we have noticed a significant advancement in the way she conducts herself and she is blossoming into a very confident, delightful young lady. Thank-you so very much for all that you have done for our Olivia.