Terms and conditions
These terms and conditions apply to the enrolment of your daughter as a student of SHINE Academy for Girls and by submitting an enrolment form or attending class both you and your daughter agree to abide by them.
If you do not understand any part of these terms and conditions or have any concerns, please contact Melissa Anderson, Director of SHINE Academy for Girls on (03) 9592 4948 or email: firstname.lastname@example.org before enrolling.
A class timetable for each term will be provided upon enrolment and also published on the SHINE Academy for Girls website at www.shineacademy.com.au. Advance notice, where possible, will be provided of any changes to location or class times.
Students must attend all scheduled classes except where there is a legitimate reason for non-attendance (for example, illness). We would be grateful if you would advise us in advance of a student’s non-attendance. Where a student misses a class, makeup classes are available (where possible) up to a maximum of two per term. Due to full classes, we allow for a maximum of two ‘make up’ places each week. Bookings must be made by email in advance. We do not offer makeup classes in Week 8 of each term given it is graduation week. It is an expectation upon enrolment that you graduate with your peers and friends to celebrate the achievements and growth you have achieved together.
Where a student is unable to attend more than 25% of classes in an eight-week term program, the student will not be entitled to graduate. The term’s curriculum will need to be repeated in the following year.
Where a scheduled class falls on a public holiday in Victoria, SHINE Academy for Girls will arrange a replacement class in the week following Week 8.
Only enrolled students are permitted to attend classes; SHINE Academy for Girls is unable to accommodate parents or authorised guardians participating in or observing any classes.
Our curriculum is structured such that a student can commence and/or conclude the curriculum in any term.
Each term is independent and discrete.
Our 32-week curriculum does not run via the calendar year.
Enrolled students are given priority enrolment for subsequent terms assuming payment is made by the strict deadline (the Sunday in Week 7 of each term).
In order to graduate and receive their completion certificate, a student must attend the graduation ceremony in Week 8 of each term. If attendance is not possible a request in writing is required.
Where a student is graduating with their Junior Ph.D of Leadership and is unable to attend their scheduled graduation ceremony, that student is required to attend the graduation ceremony the following term.
A student is expected to conduct themselves at the graduation ceremony with self-control, self-respect and professionalism at all times. These strict guidelines are regularly reinforced in class and prior to the ceremony. Failure to adhere to these behavioural standards will result in immediate expulsion.
Standards of behaviour: Students
SHINE Academy for Girls expects the same standards of behaviour for students as required by education institutions including:
- being punctual
- acting with kindness, respect and friendliness towards staff and students
Disruptive, rude or inappropriate behaviour is not permitted and a strict policy of no mobile phones applies during class times.
We reserve the right to decline or terminate an enrolment if we deem a child not sufficiently mature to gain benefit and/or contribute positively to the classroom, or if their behaviour (or their parents’ behaviour) adversely affects the classroom environment, the safety or well-being of our teaching/administrative staff or the learning outcomes for other students. In this circumstance, no refund will be provided.
Poor behaviour is contagious and deleteriously affects the learning environment. We choose not to tolerate such behaviour. As a leadership academy, our standards are strict and demanding of excellence.
Standards of Behaviour: Parents
Life is a challenge for everyone and we all have days when we are not our best selves. However, we will not tolerate any behaviour or written or verbal communication that we perceive is threatening, abusive, disrespectful or causes any staff member to feel unsafe. If this occurs, your child’s current and/or future enrolment will be immediately terminated and, if applicable, no refund provided.
Contact details and Medical Information
You agree that SHINE Academy for Girls may obtain medical assistance for your daughter if required and you indemnify SHINE Academy and its staff for any expense, loss, damage or liability of whatever nature resulting from arranging such medical assistance.
You must inform SHINE Academy on the enrolment form if your daughter has any pre-existing medical conditions or allergies.
You must inform SHINE Academy for Girls of any change of contact details while enrolled, including emergency contact information and medical information.
Term Program Fees
Tuition fees must be paid upfront, in full before the commencement of each 8-week term or School Holiday Program.
The deadline to make payment to confirm your place in subsequent terms is strict. You will be informed of the deadline in Week 4 and Week 8 in hardcopy.
Failure to adhere to the deadline will result in your place being offered to the next family on the waiting list.
You then have the option to join the waiting list in chronological order.
Please note, any fees paid are not transferable to another program or service (including Individual/Family sessions) and we do not provide credits.
SHINE Academy for Girls accepts four methods of payment: online via PayPal (no account needed) or Bank Deposit; cheque or VISA/Mastercard by telephone (assuming you do not have a PayPal account).
Students who are unable to attend a class will not be entitled to any refund of tuition fees. Depending on age-group a make-up class may be available.
Term Program Fee Cancellation Policy
A minimum of 14 days notice is required should you wish to cancel/postpone/transfer an enrolment in the term program. With 14 days or more written notice to us, you will receive a 100% refund of the program fee to your nominated bank account.
If 7 – 14 days notice of cancellation is given we will provide a 50% refund to your nominated bank account.
If less than 7 days notice is provided no refund will be given.
School Holiday Program Fee Cancellation Policy
A minimum of 28 days written notice is required should you wish to cancel/postpone an enrolment in the School Holiday Program. With 28 days or more written notice to us, you will receive a 100% refund of the program fee to your nominated bank account.
If 14-28 days written notice of cancellation is given we will provide a 50% refund to your nominated bank account.
If less than 14 days written notice is provided no refund will be given.
Junior Resilience and Confidence Masterclass Fee Policy
Please note: In taking advantage of the “Enrol two students and pay for one” offer, you agree that in the event one of the pair is unable to attend in the particular term in which they enrolled, that both students will need to move to a new term. You acknowledge and agree that the two students are enrolling in the same class, in the same term, as a pair.
Regarding payment for the “Enrol two students and pay for one” offer:
Step 1: Each family submits an enrolment form.
Step 2: One payment in full is made. One family reimburses the other family their 50% share of the fee. We do not accept part payments.
Term program: Food is not served in the term program, but class competitions may award prizes and, on rare occasions – for example, a student’s birthday – sweets/chocolates/biscuits/cakes may be offered or brought from home. Where reasonable, staff are made aware of allergies listed on the student enrolment forms.
SHINE Academy for Girls is not liable for any adverse reactions to food/drink consumed or items a student may come into contact within the SHINE classroom or while eating food brought from a student’s home. Students with food allergies attend any of the SHINE programs entirely at their own risk.
Holiday Program catering
As part of the SHINE Holiday Program, students will be provided with food and drinks during classes. However, we are unable to cater for students with specific dietary requirements or allergies. Parents/guardians of such students must expressly list all special requirements or allergies on the enrolment form and are also responsible for ensuring that their children bring appropriate food and drinks to all Holiday Program classes.
SHINE Academy for Girls is not liable for any adverse reactions to food/drink consumed or items a student may come into contact within the SHINE classroom or while eating food brought from a student’s home. Students with food allergies attend the SHINE Holiday Program entirely at their own risk.
Consequences of Breach
Compliance with these terms and conditions (and the reasonable directions of the staff of SHINE Academy for Girls) is important and any student (or their parent) who breaches these terms and conditions (or whose behaviour is otherwise deemed unacceptable by SHINE Academy for Girls) may have their daughter’s enrolment cancelled with no entitlement to a refund.
Changes to these Terms and Conditions
Any changes to these Terms and Conditions will be published on the SHINE Academy for Girls website.
The copyright and other intellectual property rights in all lesson materials and other documentation provided by SHINE Academy for Girls remain the property of SHINE Academy for Girls and may only be used by students for their personal use.
SHINE Academy for Girls and its staff and representatives will not be liable for loss, damage or injury to persons, property or otherwise, howsoever caused, except where liability is expressly imposed by law. SHINE Academy for Girls will not be liable in the event that it becomes impossible for SHINE Academy for Girls to supply any particular classes for any reason or any cause outside the control of SHINE Academy for Girls.
SHINE Academy for Girls is a division of Foundations for Excellence Pty Ltd (ABN 69 112 813 608).