MODULE 2:

• Understand the benefits of outstanding presentation of self with unfaltering commitment to attention to detail
• Can walk with natural and effortless poise and grace
• Understand the value of thoughtful behaviour in cars, taxis, on escalators, in lifts, on public transport, on aeroplanes, etc
• Have learnt the basic rules to communicate effectively with appropriate enunciation and diction
• Are aware of areas for improvement in verbal and non-verbal communication
• Understand body language across ethnicities and can offer appropriate salutations
• Appreciate the value of good posture and confident gait
• Look confident on stage: whilst stationary, bowing, accepting awards, giving awards and using a microphone
• Can converse with anyone regardless of age, background or seniority
• Understand the value of eye-contact
• Can respect personal space
• Can enter a room or social occasion radiating positive energy and a relaxed and humble confidence